Executive
Summary
Processes and categorizes insurance claims documents, routing them to the correct teams while balancing speed, quality, and productivity in a back-office role.
The Business Indexing function is responsible for matching all inbound Claims documents and categorizing them using appropriate applications, ensuring that documents are redirected to the correct claim handling teams.
- Possesses necessary knowledge of business concepts to effectively perform the job
- Makes decisions in a timely manner; shows good judgment about when to make decisions independently and when to collect more information or involve others.
- Commits to achieving specific objectives and takes ownership for accomplishing them.
- Responsible for handling high volumes of transactions.
- Effectively balances quality, timelines and productivity standards
- Preferred to have knowledge and exposure to any motor insurance claim process
0 - 3 Years exp. Back-office work. Basic Computer knowledge