Executive Officer, DPP - Governance MY
Key Responsibilities
Risk & Control Management
- Support implementation and enhancement of governance and control frameworks across operational processes.
- Perform risk assessments, control reviews, and gap analysis to strengthen operational integrity.
- Monitor remediation actions and escalate overdue or unresolved issues where necessary.
- Support governance reporting, management updates, and audit engagements.
- Proactive in identifying emerging risk and escalating issues promptly with clear impact articulation
Communication and Marketing Controls
- Oversee governance and control activities for all Consumer Digital’s marketing and communications materials.
- Ensure regular controls on e-PTD process by thoroughly assessing marketing materials to identify any potential compliance, disclosure or regulatory risks.
- Manage end-to-end pre-audit and audit requirements for Thematic Review of Marketing Materials and Product Disclosures with stakeholders through coordinating evidence gathering, issue tracking and closure of audit-related matters.
- Track audit issues, evidence requirements and remediation actions to ensure timely closure.
- Support monthly CET checkpoints, including evidence submission and follow-up tracking.
- Work closely with stakeholders, Compliance, Risk and Audit teams to maintain strong governance and control discipline.
Regulatory Governance and Reporting
- Lead the preparation and submission of regulatory reports in line with required timelines and standards by ensuring reporting data is accurate, complete and supported by proper data source.
- Conduct trending checks to identify unusual movements, data inconsistencies or potential reporting gaps, ensure maker and checker reviews to strengthen accuracy, completeness and control over reporting outputs.
- Perform regular checks and controls on all reports in Consumer Digital to identify any reporting gaps, data inconsistencies or potential compliance risks.
- Support process improvements to strengthen reporting accuracy, governance and control discipline.
- Oversee and drive end-to-end management of LED and CIM – Monitor any process breaches or report inaccuracies, including coordination of follow-up and remediation actions are sustainable where issues are completely addressed.
Stakeholder Management & Continuous Improvement
- Collaborate with stakeholders across Business, Operations, Technology, Compliance, Risk, and Audit functions to drive governance effectiveness.
- Provide practical governance guidance and support issue resolution across initiatives and operational processes.
- Drive continuous improvement initiatives to enhance governance processes, controls, and operational efficiency.
Job Specification
Qualifications :
- Bachelor's Degree in Banking, Accounting, Information Systems, Mass Communication or other related field
Relevant Work Experience :
- Minimum 2-3 years in Risk Management, Governance, Compliance or Audit with financial services.
- Strong exposure to Digital Banking / Payment Ecosystem
- Strong exposure with Regulatory and Audit engagements
- Strong ability to drive cross functional stakeholder alignment
Competencies/Skills :
Strong understanding of :
- Digital banking risk (marketing material review / product disclosures / regulatory reporting)
- Control design and governance frameworks
- Detail-oriented in reviewing materials, reports, evidence and supporting documents
- Ability to translate assessments into a clear view of actual risk exposure and control effectiveness
Communications and Writing skills :
- Strong ability to produce structured, audit ready documentations and reports
- Ability to communicate effectively with senior stakeholders.
- Execution and ownership mindset
- Strong discipline in follow throughs, issue closures and project timelines