Executive Officer, DPP - Governance MY

Open 29d

Key Responsibilities

Risk & Control Management

  • Support implementation and enhancement of governance and control frameworks across operational processes.
  • Perform risk assessments, control reviews, and gap analysis to strengthen operational integrity.
  • Monitor remediation actions and escalate overdue or unresolved issues where necessary.
  • Support governance reporting, management updates, and audit engagements.
  • Proactive in identifying emerging risk and escalating issues promptly with clear impact articulation

Communication and Marketing Controls

  • Oversee governance and control activities for all Consumer Digital’s marketing and communications materials.
  • Ensure regular controls on e-PTD process by thoroughly assessing marketing materials to identify any potential compliance, disclosure or regulatory risks.
  • Manage end-to-end pre-audit and audit requirements for Thematic Review of Marketing Materials and Product Disclosures with stakeholders through coordinating evidence gathering, issue tracking and closure of audit-related matters.
  • Track audit issues, evidence requirements and remediation actions to ensure timely closure.
  • Support monthly CET checkpoints, including evidence submission and follow-up tracking.
  • Work closely with stakeholders, Compliance, Risk and Audit teams to maintain strong governance and control discipline.

Regulatory Governance and Reporting

  • Lead the preparation and submission of regulatory reports in line with required timelines and standards by ensuring reporting data is accurate, complete and supported by proper data source.
  • Conduct trending checks to identify unusual movements, data inconsistencies or potential reporting gaps, ensure maker and checker reviews to strengthen accuracy, completeness and control over reporting outputs.
  • Perform regular checks and controls on all reports in Consumer Digital to identify any reporting gaps, data inconsistencies or potential compliance risks.
  • Support process improvements to strengthen reporting accuracy, governance and control discipline.
  • Oversee and drive end-to-end management of LED and CIM – Monitor any process breaches or report inaccuracies, including coordination of follow-up and remediation actions are sustainable where issues are completely addressed.

Stakeholder Management & Continuous Improvement

  • Collaborate with stakeholders across Business, Operations, Technology, Compliance, Risk, and Audit functions to drive governance effectiveness.
  • Provide practical governance guidance and support issue resolution across initiatives and operational processes.
  • Drive continuous improvement initiatives to enhance governance processes, controls, and operational efficiency.

Job Specification

Qualifications :

  • Bachelor's Degree in Banking, Accounting, Information Systems, Mass Communication or other related field

Relevant Work Experience :

  • Minimum 2-3 years in Risk Management, Governance, Compliance or Audit with financial services.
  • Strong exposure to Digital Banking / Payment Ecosystem
  • Strong exposure with Regulatory and Audit engagements
  • Strong ability to drive cross functional stakeholder alignment

Competencies/Skills :

Strong understanding of :

  • Digital banking risk (marketing material review / product disclosures / regulatory reporting)
  • Control design and governance frameworks
  • Detail-oriented in reviewing materials, reports, evidence and supporting documents
  • Ability to translate assessments into a clear view of actual risk exposure and control effectiveness

Communications and Writing skills :

  • Strong ability to produce structured, audit ready documentations and reports
  • Ability to communicate effectively with senior stakeholders.
  • Execution and ownership mindset
  • Strong discipline in follow throughs, issue closures and project timelines