Experienced Pre-Owned Sales Representative
Description
Location: Metairie, LA
- Competitive compensation
- 401(k) retirement plan
- Medical insurance
- Dental insurance
- Vision insurance
- Company-paid life insurance
- Paid time off
- Paid holidays
- Ongoing training and professional development
- Career advancement opportunities
- Employee vehicle purchase benefits
- Opportunity to work with an experienced and supportive leadership team
- Opportunity to represent the Porsche brand and work in a premium luxury automotive environment
- Sell pre-owned vehicles while also selling new Porsche vehicles.
- Consistently work toward and achieve individual and dealership sales goals.
- Deliver a professional, knowledgeable, and exceptional customer experience consistent with the Porsche brand.
- Maintain comprehensive knowledge of the dealership's pre-owned inventory, including vehicle features, options, history, value, and competitive positioning.
- Maintain strong knowledge of Porsche models, features, technology, performance capabilities, options, and benefits.
- Meet or exceed daily, monthly, and annual sales and productivity objectives.
- Utilize the dealership CRM to maintain accurate customer records and complete required follow-up activities, including calls, texts, and emails.
- Develop and maintain strong, long-term relationships with customers to generate repeat and referral business.
- Conduct professional vehicle presentations and demonstrations.
- Effectively explain the features, benefits, technology, and value of both pre-owned vehicles and new Porsche vehicles.
- Accurately present vehicle pricing, payment options, financing options, and available products to customers.
- Negotiate vehicle purchases in accordance with dealership policies and management guidelines.
- Complete all required sales paperwork and documentation accurately and in a timely manner.
- Follow up with customers after the sale to ensure satisfaction and strengthen the customer relationship.
- Maintain accurate customer and sales activity information in the CRM.
- Participate in dealership and Porsche training programs to remain current on products, technology, sales processes, and industry developments.
- Work collaboratively with the sales, finance, service, and management teams to provide a seamless customer experience.
- Maintain a professional appearance and demeanor consistent with the Porsche brand.
- Adhere to all dealership policies, procedures, and applicable laws and regulations.
- Perform other duties as assigned by management.
- High school diploma or equivalent.
- Minimum of three years of automotive sales experience required.
- Strong pre-owned automotive sales experience preferred.
- Luxury automotive sales experience preferred.
- Minimum of three years of automotive sales experience at one dealership preferred.
- Proven track record of success in automotive sales.
- Strong knowledge of pre-owned vehicle sales, appraisal considerations, vehicle history, and competitive market positioning.
- Strong knowledge of automotive products, features, technology, and sales processes.
- Excellent communication, interpersonal, negotiation, and customer service skills.
- Professional demeanor and the ability to appropriately represent the Porsche brand.
- Strong organizational and time-management skills.
- Ability to work independently while also contributing effectively as part of a team.
- Ability to work in a fast-paced, customer-focused environment.
- Comfortable utilizing a CRM and other computer-based systems.
- Valid driver's license and clean driving record required.
- Must submit to and successfully complete an MVR, background check, and drug screen.