Experienced Sales Lead
We're a boutique interiors-focused retail shop in East Austin hiring a team that is willing to grow with us. Apartment F was established in 2015 and is based in Austin, TX and Marrakech, Morocco.
Hiring an experienced retail sales associate to join our growing interiors-focused retail shop.
- Full time + commission and benefits
- Must be available weekends
- We compensate above industry standard and offer an employee discount
- Hands-on experience in a wide range of areas such as merchandising, product styling, social media engagement, and relations with customers and interior designers
- Opportunity for growth within the company in the areas of management, e-commerce, and wholesale
Responsibilities include, but are not limited to:
- CUSTOMER SERVICE - as this is first and foremost the main area of focus within the role
- Greeting all guests upon entry and engaging with them as an ambassador of Apartment F
- Being present, available, and attentive while maintaining a high level of customer service throughout the entire interaction
- Working directly with clientele to determine and understand their needs in order to offer guidance and assistance in their selection of merchandise
- Providing elevated service through personalized attention and fostering ongoing relationships.
- Keeping up with brand and product knowledge
- Assisting with response to online inquiries from email and social media
- Fulfillment for online orders placed through e-commerce platform
- Meeting daily, weekly, and monthly sales goals
- Maintaining product displays, inventory stock levels, and overall appearance of the shop
- Assisting with merchandising, product photography, and styling
- Capturing photo and video content for social media
Requirements:
- A love of interior design and knowledge of our brand values: fair trade, ethical production, handmade
- 2-3 years relevant retail experience
- Ability to lift at least 50 pounds (rugs are heavy!)
- Reliability and ability to be a self-starter and work on your own
- Must be a self-starter and have the ability to work in a small team environment
- An outgoing and warm personality
* Knowledge in vintage rugs, textiles, and/or interior design is a huge plus. Familiarity with vintage rugs is not a requirement but candidate must be willing and interested to learn and grow their knowledge.
* Photography/ Photoshop skills are a major plus!
We're a small team, and this is a great opportunity to learn and grow with us while gaining broad experience in textiles, interior design, and all things retail!