Experienced School IT Support Technician Needed in Warrington
Summary
A first-line IT Support Technician at a secondary school in Warrington, responding to staff support requests, troubleshooting hardware, software, printing and connectivity issues, setting up laptops, tablets and classroom tech, and managing user accounts. Core stack is Windows devices and Microsoft 365, with escalation of network/security issues to senior IT colleagues.
Location: Warrington, Cheshire
Salary: Dependent on experience
Contract: Full-time, Temporary with potential for extension
Start Date: ASAP
A secondary school in Warrington is looking to appoint an experienced IT Support Technician to help maintain reliable technology across classrooms, offices and specialist teaching areas. The school relies on its IT infrastructure to support teaching, learning, assessment and administration. It needs a practical technician who understands the demands of a school environment and can respond promptly to technical issues that affect staff and pupils.
About the RoleWorking alongside the school's IT team, the successful candidate will provide first-line technical support and assist with the maintenance of school systems and equipment. Responsibilities will include:
Responding to IT support requests from teaching and administrative staff.
Troubleshooting hardware, software, printing and connectivity issues.
Setting up laptops, desktop computers, tablets and classroom technology.
Supporting interactive displays, projectors and other teaching equipment.
Assisting with user accounts, password resets and access permissions in line with school procedures.
Maintaining accurate records of technical faults, repairs and support requests.
Preparing IT equipment for new staff and supporting equipment changes.
Escalating network, security or infrastructure issues to senior IT colleagues.
Previous IT support experience within a school is essential.
Experience supporting classroom technology and school administrative systems.
Good knowledge of Windows devices, Microsoft 365 and common hardware issues.
Strong troubleshooting and problem-solving skills.
Excellent communication skills and the ability to explain technical issues clearly.
A proactive approach to maintaining equipment and minimising disruption.
An understanding of safeguarding, acceptable-use policies and secure handling of pupil data.
An enhanced DBS check will be required in line with the role.
How to ApplyCandidates with previous school-based IT support experience are encouraged to apply. Please submit your CV detailing your technical skills, systems experience and availability. The position is available for an ASAP start.