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Avaya India

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Exploratory Software Tester

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Description

We are seeking a highly skilled and investigative Senior QA Engineer with 7+ years of hands-on experience in Functional System Testing, End-to-End (E2E) Validation, and Exploratory Testing within complex SaaS platforms and distributed cloud environments.


In this role, you will act as a primary defender of product quality across multi-layered cloud applications. Rather than relying solely on scripted test execution, you will bring a critical-thinking, systems-level mindset to analyze real-world customer journeys, test intricate integrations, and uncover hidden edge cases, concurrency issues, and backend defects before they hit production.


Key Technical & Professional Expectations


  • Experience: 7+ years of dedicated QA experience validating distributed enterprise SaaS platforms, multi-tenant architectures, or cloud-based applications.
  • Systems Thinking: Ability to understand end-to-end architecture and trace complex data flows through microservices and third-party integrations.
  • API & Backend Testing: Strong hands-on experience with API testing (Postman/Swagger), log analysis (Kibana/Splunk or similar), and querying databases (SQL) for data verification.
  • Test Design & Permutations: Proven capability in creating extensive test matrices, configuration combinations, and multi-role user scenarios.
  • Investigative Mindset: Strong analytical and debugging skills to trace intermittent bugs, concurrency failures, and resiliency issues.
  • Agile Execution: Proven track record of driving quality independently within fast-paced Agile/Scrum environments.

Preferred candidate profile


You are a technical, highly curious QA engineer who thrives on breaking multi-layered software systems. You excel at looking past surface-level requirements to figure out how enterprise systems actually fail under stress, bad data, or unusual user paths. You take complete ownership of release quality and bring clarity to complex integration challenges.


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