Ext-AMEA Business Analyst
Posted Updated
Summary
Business analyst role covering the Asia-Pacific, Middle East, and Africa regions, translating complex data into business strategy using analytics tools like Amplitude, Qlik Sense, GA4, and Looker Studio, while managing Agile projects in Jira/Confluence and supporting Salesforce-based marketing.
Ext-AMEA Business Analyst
Summary
We are seeking a seasoned professional to serve as the Ext-AMEA Business Analyst, a pivotal role designed to bridge the gap between complex data insights and strategic business outcomes within the IT Services sector. This position demands an individual capable of leveraging advanced analytics tools and cross-functional collaboration to drive product innovation and operational efficiency across the Asia-Pacific, Middle East, and Africa regions. The successful candidate will act as a key liaison between technical teams and stakeholders, ensuring that data-driven decisions align with market demands and organizational goals while fostering a culture of continuous improvement and user-centric design.
Responsibilities
- Utilize advanced analytics platforms such as Amplitude, Qlik Sense, GA4, and Looker Studio to interpret complex datasets and translate findings into actionable business strategies.
- Collaborate closely with UI/UX teams and leverage AI-driven tools to enhance product features and streamline multi-market delivery processes.
- Manage project lifecycles using Jira and Confluence within Agile frameworks, including Scrum and Kanban methodologies, to ensure timely and high-quality deliverables.
- Analyze customer relationship data and apply foundational Salesforce (SFDC) knowledge to optimize marketing campaigns and improve customer engagement metrics.
- Facilitate clear communication and alignment among diverse stakeholders, ensuring that technical requirements are accurately translated into business value and that project objectives are met.
Requirements
Requirements:
- Minimum of 6 years of professional experience in business analysis, data analytics, or a related field within the IT Services industry.
- Proficiency with modern analytics and visualization tools, specifically Amplitude, Qlik Sense, Google Analytics 4 (GA4), and Looker Studio.
- Demonstrated ability to integrate AI tools into workflows and possess a strong understanding of UI/UX principles for effective collaboration.
- Solid experience with project management software like Jira and Confluence, with a proven track record of working in Agile environments (Scrum/Kanban).
- Knowledge of CRM marketing concepts and basic proficiency in Salesforce (SFDC) systems.
- Exceptional stakeholder management skills combined with a strong aptitude for data analysis and strategic problem-solving.