External Account Manager - Commercial
Description
The External Account Manager is a key driver of
business growth within Pinnacle's Commercial Sales Division, specifically in
the Gauteng region. This role is responsible for building and maintaining
strong, long-term relationships with customers, ensuring their needs are met,
and expectations are exceeded. By serving as the primary point of contact for
clients, the External Account Manager will foster trust and loyalty, while
also identifying new business opportunities to expand Pinnacle’s customer
base. With a focus on driving revenue growth, this
position requires a deep understanding of the company’s products and
services, along with a keen awareness of market trends and competitor
activities. The ideal candidate will have a proven track record in sales or
account management, excellent communication and negotiation skills, and the
ability to work in a fast-paced, target-driven environment. Success in this
role will contribute significantly to the overall growth and success of the
company. |
• Achieve Quarter on Quarter and Year on Year Growth
• Establish and grow a new client base within the Commercial sector.
• Maintain new and existing client relationships by regular visits and interaction
• Develop sales plans in line with specific accounts
• Respond to tenders and facilitate the tender administration process
• Manage the sales process
• Maintain current client database and forecasts
• Deliver product presentations and entertain clients
• Generate sales leads and constant follow ups on pipeline opportunities
• Identify sales opportunities to market products and the company
• Compilation of all quotations – with the aid of an internal sales resource
• Follow up on quotes and converting to orders
• Attend product training and events
• Process and administer relevant sales documentation
• Keep up to date with relevant product knowledge and training
Requirements
• Minimum of 3 years of account management experience within the Commercial sector is preferred
• Experience in distribution is advantageous
• Established network at various levels within the reseller and end-user sector
• Sales experience within the IT industry will be advantageous
• Strong knowledge of IT Enterprise products is essential
• A tertiary qualification and/or a relevant diploma in Sales, Marketing, or IT will be an advantage
• Intermediate skills in MS Word, Excel, Outlook, and PowerPoint
• Proven sales skills/ability with a strong ability to close deals
• Excellent verbal and written business communication skills
• Good presentation skills
• Well-developed negotiation skills for closing sales and securing deals
• Good time management and organizational abilities; deadline-driven and capable of managing a high workload
• Technology-driven with a passion for leveraging tech solutions
Personal Attributes and Qualities:
• High attention to detail
• Passionate about sales
• Competitive in nature
• Problem solver
• Assertive
• Positive
• High level of energy
• Confident
• Self-driven
• A high level of perseverance
• Patient, tolerant and diplomatic
• Ability to work as part of a team
Benefits
Pinnacle is for
people who want more than just a job. It’s a place to get involved, try new
things, build your skills and take your career further.
With more than 30
years in the ICT industry, Pinnacle offers the opportunity to work alongside
talented people, gain exposure to leading technology brands and be part of a
business that continues to evolve with the industry.
You’ll work with
great people, get hands-on experience with some of the biggest names in
technology and have opportunities to learn, train and take on new challenges
along the way.
Whether you’re
starting your career or ready for your next challenge, Pinnacle is a place
where you can contribute, make an impact and build what comes next.
You’re not simply
joining a company. You’re joining a team where you can learn, grow and build a
career.