F&B MANAGEMENT EXECUTIVE TRAINEE

Job Summary:

We are seeking passionate and ambitiousindividuals to join our team as a Management Executive. This structured,hands-on program is designed to provide a 360-degree view of restaurantoperations through job rotation across key front-of-house roles: Waitress,Receptionist, and Captain. The objective is to cultivate strong operationalskills, customer service excellence, and leadership capabilities in preparationfor a future managerial role within our organization.

Job Description:

Your roles and responsibilities are asfollows as a Management Executive:

· Welcome and hostcustomers upon arrival to the restaurant.

· To deliver great andexcellence customer service according to company standard.

· To serve and portiondishes quickly, efficiently systematically.

· Uphold quality, service& cleanliness according to company standard.

· Proficient in MenuPlanning and recommendation of drinks, dishes and desserts to customer.

· Proficient in operatingcompany reservation and table management system for advance reservationbooking, amendment and cancellation.

· Management of front deskreception operations by receiving incoming calls, emails and attending tocustomers.

· Management and updatingof customer record within the Customer Relationship Management system (CRM).

· Proficient in managementof Point of Sales (POS) system for keying in of items and bill closing.

· Perform daily closing onthe POS system.

· Petty Cash Management.

· Planning and managementof Part-timers’ roster and daily performance record.

· Event Planning andmanagement.

· Effective communicationbetween departments to ensure smooth daily operation.

· Management of officialcompany email accounts by responding to customers’ email in a timely manner

· Lead and manage a team ofService crew during operation.

· Assist manager by gettinginvolved in planning, organizing and execution of special events.

· Inventory management ofalcohol and beverages in a consistent and timely manner.

· Reporting of month-endstock take of inventories to headquarters.

· Adhere to hygiene andsafety standards.

· Adhere to company’sstandard operating procedures.

· Any other appropriateduties and responsibilities as assigned.

Job Requirements & Qualifications:

· Diploma or degree inHospitality Management, Business, or related field (preferred)

· Fresh graduates orcandidates with up to 1 year of F&B experience welcome

· Strong interpersonal andcommunication skills

· Positive attitude with awillingness to learn and grow

· Ability to work flexiblehours, including weekends and holidays

· Passion for hospitalityand delivering outstanding guest experiences