Facilities Coordinator
Newstead, Brisbane | Full-Time | On-Site (5 Days)
WHO WE ARE
Founded in 2013 as Scape Australia, leaders in student housing, we've since grown into a vertically integrated living platform known as The Living Company; managing $17B in assets across Student Living (Scape), Rent to Live – Affordable Housing (RTL Co.), and Retirement Living (Aveo); spanning site origination, investment, planning, design, development, construction, and operations. The Living Company is reshaping the way Australians live by delivering sustainable, community-driven, and high-quality spaces across the country.
THE ROLE
As our Facilities Coordinator, you’ll play a key role in keeping facilities operations running smoothly across our Scape properties. Working closely with our Facilities Managers, you’ll coordinate the day-to-day engine room of facilities operations — keeping work orders moving, contractors compliant, procurement on track and minor works progressing. This is a hands-on coordination role where organisation, communication and attention to detail really matter. You’ll also have the opportunity to improve the systems and processes that support our teams across the portfolio.
WHAT YOU’LL DO:
Administer our CMMS and keep work orders moving from creation through to completion, including preventative maintenance and overdue works
Monitor maintenance progress and proactively communicate delays and revised timeframes to residents and Operations teams
Coordinate contractor onboarding and compliance, ensuring required documentation remains current
Manage purchase orders, procurement activity and invoice processing, including coordinating the facilities procurement mailbox
Coordinate building audits and escalate defects, compliance risks and recurring issues to Facilities Managers
Support minor works projects from scope and contractor engagement through to completion and sign-off
Prepare reports and provide Facilities Managers with visibility of maintenance, compliance and project activity
Build strong working relationships with contractors, suppliers, Facilities Managers and operational teams across Scape
Identify opportunities to improve preventative maintenance, systems and facilities processes across the portfolio
WHAT YOU’LL BRING
You’re organised, proactive and comfortable managing multiple priorities. You’ll bring:
At least 4 years’ experience in facilities coordination, project coordination or a closely related operational role
Experience with a work order management system; Salesforce experience is preferred
Experience coordinating contractors, procurement and compliance documentation
Experience in PBSA, retirement living, residential, hospitality or multi-site commercial property is preferred
Strong Microsoft 365 skills, excellent attention to detail and the ability to manage competing priorities and deadlines independently
Clear communication skills, a customer-service mindset and a genuine interest in improving systems, processes and ways of working
A qualification in facilities management, business administration, property or a related discipline is desirable, but not essential. Relevant experience will be considered in lieu of formal qualifications.
WHY YOU'LL LOVE WORKING WITH US
We don't just create a great place to work — we bring the good vibes every single day. Here's a taste of what comes with joining the team:
The ability to make a visible difference as your work directly contributes to safe, well-maintained spaces and a better day-to-day experience for residents
Own meaningful work by taking ownership of work orders, contractor compliance, procurement and facilities systems
Build broad experience alongside Facilities, Operations, Finance, contractors and suppliers across a complex, multi-site environment
Be part of a purpose-led organisation that is reshaping how Australians live.
Enjoy a range of health and wellbeing benefits, including paid leave days, health insurance, retail and leisure discounts, annual vaccinations, skin checks, employee referral programs and employee assistance programs.
Open plan Newstead Office, close to Bowen Hills train station, with regular social events
APPLY TODAY
Join a growing, hands-on team keeping our communities running smoothly. Submit your CV and a short cover letter. Applications are reviewed on a rolling basis. No agencies please.
The Living Company honours and welcomes the rich heritage and contributions of the Traditional Custodians of the land and pays respect to their Elders past, present and future. Our workplace embraces diversity and strives to create an inclusive environment that respects and values your culture, traditions, and perspectives. Join us in building a harmonious and empowered community where everyone's voice is heard and celebrated.