Facilities Mgmt & Planning Assoc Coord

Responsibilities Job Overview: Support the Sales organization with general sales administration, reporting and execution tracking. Key duties include field sales communication, coordination of various sales activities (BU/MU level), arranging POSM execution and sales incentives tracking. Responsibilities: • Functional& People Responsibilities: - Support claims processing with proof-of-performance validation. - Assist with maintaining sales and trade spend trackers, ensuring accruals are accurate and monitored monthly - Coordinate POSM execution – Requirements gathering, POSM ordering/ delivery and field sales execution tracking • Support field sales team operations with incentive tracking, returns, customer creation, uniforms, annual leave calendars, T&E bookings / accruals, etc. • Assist with collating and publishing all field sales communications, including playbooks, promotional calendars, execution priorities and other ad hoc information. • First point of contact for customer queries relating to product range changes, pricing, and claims, ensuring responsiveness and quick resolution. • Preparation & communication of new lines and pricing information to customers based on agreed customer format and notification lead time requirements. • Continuous improvement recommendations and implementation, especially in areas of Trade Spend tracking and Claims management. • Support CBS controls framework, ensuring test scripts are up-to-date and executed as required • Develop winning relationships with BU/ HQ Commercial teams and PepsiCo customers, ensuring highest levels of agility and support are provided • Support the General Sales Support Lead with all initiatives to improve CBS service offerings. • Review Productivity KPI’s and discuss issues with RSR’s/ Supervisors (schedule reroute if necessary). • Generating activity sheets and credit notes & Providing logistics with any new load requests on behalf of the sales team. • Sales order process o Coordinate between Sales, CBS & Supply chain team to ensure all the orders processed and invoiced for next day delivery. (Below are the steps but are not limited to) o Monitor CBS team return with all the orders Vs the LPOs received. o Process Handheld orders directly received from Sales team. o Initiate CCPF for all hold orders due to payment issues. o Allocate the Promo qty based on availability. o Communicate to CBS team for new SKUs, missed SKUs or SKUs to be replaced. o Communicate to supply chain to commit all the orders for next-day delivery. Qualifications Qualifications: • Degree qualified with min. 2 years’ experience within FMCG company • Builds robust and successful working relationships • Strong written and verbal communication skills