Field Brand Representative - Ohio

About MarketStar:

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!

About the Job Field Brand Representative:

MarketStar is seeking Field Brand Representatives to represent a nationally recognized wireless brand across third-party retail partner locations across the country. This is a field-focused role, with most of your time spent traveling between partner stores, building strong relationships with retail teams, driving sales performance, and ensuring the brand experience is consistently executed at every location. As the face of the brand within your assigned market, you'll serve as a trusted resource for partner staff—providing training, support, and problem-solving assistance. You'll also play a key role in keeping leadership informed by delivering accurate, timely insights into store execution, customer engagement, and overall market performance.

Location: Ohio - Field Position (Cleveland, Columbus, Cincinnati, and/or Toledo areas preferred.)

What Will You Do?

• Maintain a minimum of 8 to 10 in-person store visits per week within your assigned territory, with at least 75% of your contracted hours spent in active field visitation, ensuring every assigned location is visited at least once per month.

• Provide accurate, real-time records for leadership by completing and submitting required documentation after each store visit.

• Audit planogram (POG) and brand presentation standards, confirming compliant status following any product launch or merchandising refresh, and documenting and remediating deficiencies promptly.

• Conduct on-the-floor training sessions with partner associates to build product knowledge, confirm completion of required training modules, and keep teams current on promotions and new launches.

• Establish and grow strong working relationships with store leadership to secure prime product placement and earn genuine advocacy for the brand on the sales floor.

• Monitor territory and location-level KPIs, identify underperformance early, and work with partners on tailored plans to hit revenue and growth targets.

• Serve as the first line of support when technical or operational obstacles come up in-store, escalating and triaging with internal support teams as needed.

• Use a company-provided mobile app to log store visits, capture data, and document before-and-after photos of merchandising and displays.

• Other related duties as assigned.

What Will You Need to Succeed?

• Successful track record in field sales, merchandising, or a related role; experience in wireless, telecommunications, or consumer technology preferred.

• Experience in account management or third-party partnerships is a plus.

• Bachelor’s degree in marketing, business, or other related field, or equivalent experience preferred.

• A valid driver's license, daily access to a reliable vehicle, active auto insurance, and eligibility to pass a motor vehicle record check.

• Willingness and ability to travel extensively within your assigned territory.

• Ability to lift up to 35 lbs and stand or walk for extended periods while setting up and auditing displays.

• Comfort using mobile apps and technology for daily reporting.

• Strong communication skills and an outgoing, professional, relationship-first personality.

• Ability to successfully manage competing priorities and tight deadlines in a fast-paced environment.

• Demonstrated ability to interpret sales data and translate it into action.

What We Offer:

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:

• Structured learning and career development programs

• Mental health program

• Generous Paid Time Off policy

• Paid medical leave

• Child/Dependent care reimbursement

• Education reimbursement

• 401k match, hardship loan program, access to financial wellness advisor

• Comprehensive healthcare coverage including medical, dental, and vision

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.