Field Sales Executive
IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.
IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER
Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it
because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the
more we can connect people, the better life on earth becomes.
We love our role in the world. And we’re looking for the right people to help us maintain – and grow it. People like you.
Role Context
The Field Sales Executive will consult with business owners and introduce them to the #1Logistics Company in the world. To provide and efficient, friendly and courteous service to customers to maintain service excellence and DHL’s reputation as a market leader.
Key Responsibilities
Education & experience
The Field Sales Executive will consult with business owners and introduce them to the #1Logistics Company in the world. To provide and efficient, friendly and courteous service to customers to maintain service excellence and DHL’s reputation as a market leader.
Key Responsibilities
- Ensure to visit all clients in respective base within the 90-day call cycle
- Build revenue streams with current customers and evaluate opportunities to increase the relationship through face to face visits, problem solving and administrative follow-up
- Ensure that daily updates regarding client visits, client information, sales activity and any other required data are captured using the applicable CRM tools
- Responsible for obtaining x 4 First Time Buyers (FTBs) per month.
- To strictly up hold DHL security procedures
- Responsible to manage customer concerns or complaints timeously and in accordance to DHL procedures in order to limit potential loss of customers.
- To maintain an adequate supply of stationery and documentation to effectively carry out assigned duties and to continually meet customer requirements
- Ensure effective pipeline management by up holding a pipeline strength of 40% (of total portfolio revenue) at all times
- Collaborate with Sales, Finance and Operations teams to maximize sales and revenue growth within territory
- Pro-actively identify any risks to customer relationships and/or SPD figures and intervene accordingly to eliminate potential loss of revenue
Education & experience
- Minimum bachelor's degree, matric (Grade12) or equivalent qualification
- Valid Driver’s License
- Minimum of 3 years’ experience in field sales
- Excellent Business Communication
- Good communication skills in English
- Accuracy and attention to detail
- Ability to manage time and to be punctual
- Ability to work well and under pressure
- Good interpersonal skills
- Analytical ability
- Knowledge of the courier industry