Field Service Engineer (IT Infrastructure)
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Summary
On-site field service engineer maintaining IT infrastructure — servers, storage, tape libraries, workstations, telecom, cabling and data centre facilities — at data centres and customer offices in Hong Kong. Duties include incident troubleshooting, configuration management, patching, DR drills and backup recovery, with occasional non-office-hour onsite work.
Salary: HKD 20,000/month
Responsibilities:The successful candidate will be responsible in the following areas:
- Work on field maintenance work for server, storage, tape library, workstation hardware, telecom, cabling and data centre facilities at data centres and customer offices
- Operation support based on senior engineer instructions and customer need
- Assist in incident troubleshooting and configuration management for equipment
- Support infrastructure work such as patching, DR drill, backup recovery
- Onsite working during non-office hours when required
Requirements:
- Diploma / Higher Diploma holder in Computer Science, IT or related discipline
- 1-4 years relevant IT experience
- Willing to learn from a multi-DC strategic enterprise system
- Good team player
- Must possess excellent communication skills in Cantonese and English
