Field Service Engineer - Mechanical

EFI is looking for a Field Service Engineer to join our Business Unit in Comun Nuovo (BG), Italy.

To strengthen the EFI Reggiani Service Team within our traditional textile printing division, we are looking for a dynamic and customer-oriented Field Service Engineer. The ideal candidate should be based in the Bergamo area and have a strong passion for engineering, troubleshooting, and servicing complex electromechanical equipment.

Main Duties and Responsibilities

• This position requires extensive travel throughout Europe and to customer sites worldwide.

• Provide end-to-end technical support to our global customer base.

• Provide on-site technical support for our inkjet and conventional textile printers.

• Support trade shows and exhibitions, including machine setup and calibration, demonstrations, and tear-down activities.

• Deliver end-user training at operator level.

• Provide technical feedback and recommendations to the Italian R&D and Service teams.

Job Requirements

• Technical degree or equivalent experience in Mechatronics (mechanical and electrical) or a related technical field.

• Knowledge of textile printing products and chemical processes is considered an advantage.

• Fluent in English, both written and spoken.

• Strong interest in computer technology and machine calibration.

• Knowledge of basic electronic skills.

• Experience in commissioning industrial machinery is considered a strong advantage.

• Proficiency with personal computers and Microsoft Windows operating systems is required.

• Strong communication skills, customer focus, and a proactive approach to problem solving.

• Availability to travel extensively, often at short notice. The candidate must be available to travel abroad for periods of 2 to 4 consecutive weeks, for approximately 6 to 8 months per year.