Field Service Technician I/II/Lead

Benefits:

Newly hired employees are eligible for benefits on the first day of the calendar month following hire date.

• 85% company paid health insurance for employee and their dependents. We offer a PPO and an HSA plan. HSA plan with employer contribution of $500 for Employee/$1000 for Family.
• 100% paid Dental and Vision for Employee and dependents.
• Company paid Life insurance, AD&D insurance, and Short-Term and Long-Term disability.
• 3 Weeks Paid vacation, 10 paid holidays, and 401(k) retirement plan with 6% match and 100% vested.
• Employee Assistance Plan
• Ongoing paid employee education opportunities available
• Advancement opportunities

Summary of Position:

Flex Leasing Power and Service is looking for a Field Service Technician to deliver the desired customer service experience. This person must be a self-starter and be willing to learn the details of the Flex Turbine, a reliable small gas turbine generator with the capability to run on a wide range of oil field gases. This person will be part of the Service and Operations organization whose goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases equipment reliability.

Duties and Responsibilities:

Field Service Work

• Provide service and customer support during field visits
• Diagnose errors or technical problems through PLC interface(s).
• Identify proper action with remote technical support as needed
• Manage and commence all on site repair, maintenance and test tasks within prescribed schedule
• Document service processes and field maintenance/repairs
• Willing to work in remote locations and respond to unit call out

Safety

• Follow all client, company and HSE filed procedures and protocols
• Complete all necessary safety training
• Practice and adhere to all safety requirements and training
• Operate vehicle in proper and safely manner

Team Work

• Cooperate with technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations/briefings to organization
• Build positive relationships with customers
• Perform pre-installation site walks as requested by management
• Perform any special tasks that may be assigned which will contribute to the achievement of the Company’s strategic objectives.