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Inframark

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Field Service Technician I

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Description

Position Summary
Inframark is seeking a Field Service Technician to perform scheduled preventive maintenance, troubleshooting, and repairs at customer sites. This role involves operating service vehicles, maintaining tools and equipment, and responding to emergency calls as needed. The ideal candidate has technical expertise in water/wastewater treatment operations, mechanical systems, and problem-solving skills to ensure service excellence.
If you’re looking for a hands-on role with career growth opportunities in a company that values safety, innovation, and customer service, we encourage you to apply!

Key Responsibilities
🛠 Maintenance & Repairs

Perform scheduled preventive maintenance and repairs on water/wastewater treatment equipment.
Troubleshoot on-site equipment failures and operational issues, recommending solutions to clients.
Clean and maintain tools, equipment, and service vehicles.
Prepare necessary tools, equipment, and materials for service work.

📅 Scheduling & Documentation

Schedule and plan service calls efficiently.
Maintain accurate maintenance and inspection records.
Ensure proper documentation of completed work and recommendations for future maintenance.

🚨 Emergency & After-Hours Support

Respond to emergency service calls outside of normal working hours.
Be available for weekend, holiday, evening, and 24-hour on-call shifts as required.

👥 Customer Service & Collaboration

Communicate clearly and professionally with customers and team members.
Provide recommendations to clients to improve equipment efficiency and performance.
Maintain a positive and professional customer experience.

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