Field Service Technician

Service Technician – Field Service | Buffalo, NY

Join Our Team at JIT Toyota-Lift!
We are seeking a skilled and motivated Service Technician to join our team. This is a field-based position, working independently to diagnose, repair, and service forklifts, sweepers/scrubbers, aerial lifts, and other material handling equipment at customer sites. We have multiple Field Service Technician positions available!

If you're looking for a hands-on role where no two days are the same — and you're ready to grow your career with a trusted, industry-leading company — we want to hear from you.

What You'll Do

As a Field Service Technician, you’ll:

Diagnose mechanical and electrical issues using strong technical knowledge and company diagnostic tools.
Inspect, service, and repair equipment based on customer needs and manufacturer specifications.
Dismantle, repair/replace, and reassemble components to ensure peak equipment performance.
Perform preventive maintenance and recommend in-shop repairs when needed.
Maintain and manage parts inventory in your assigned company-provided service van.
Accurately complete required paperwork and service documentation.
Uphold safety standards and represent JIT Toyota-Lift with professionalism and pride.
Stay up to date on industry advancements through company-sponsored training.
Occasionally support emergency breakdowns via rotating on-call schedule.

Qualifications

Education:

Required: High school diploma or equivalent
Preferred: Technical college coursework or certifications

Experience:

Minimum 2 years of experience in diagnosing, servicing, and repairing forklifts or related equipment (sweepers/scrubbers, lifts, etc.)
Ability to troubleshoot complex mechanical and electrical systems
Strong problem-solving and time management skills
Clean driving record and valid driver’s license required

What We’re Looking For

A self-starter who can work independently in the field
Technically skilled with strong mechanical aptitude
Comfortable using hand/power tools and diagnostic equipment
Physically able to lift/move equipment and work in various customer environments
Excellent communication and customer service skills

Location & Travel

This position is based out of our Buffalo, NY facility
Regular travel to customer locations in Erie, Niagara, and Wyoming counties
Company-provided service van included

Working Conditions & Physical Requirements

Hands-on role involving manual labor, tool usage, and exposure to varying indoor/outdoor environments
Safety gear provided and required
Must be able to stand, kneel, lift, and move equipment as needed

Compensation & Benefits

Competitive pay based on experience
401(k) with company match
Medical, dental, and vision insurance
Ancillary benefits (life, disability, etc.)
Paid vacation and sick time
Tool allowance and boot allowance
Cell phone stipend
Company-paid training and development
Opportunities for advancement for both entry-level and experienced technicians

JIT Toyota-Lift is proud to be an Equal Opportunity Employer.

Note: This job description is not intended to be all-inclusive. Additional duties and responsibilities may be assigned as necessary.

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