Field Service Technician
PRIMARY RESPONSIBILITIES:
- Interface with relevant departments to obtain a thorogh understanding of NOV products and how they are dafely operated, tested, calibrated and problems are resolved in a timely manner.
- Travel to customer sites to inspect, install, commision, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
- Perform field upgrades of software and hardware and train customers on how to properly operate the system.
- Communicate field failures and feedback reports to appropriate departments.
- Complete and submit field service documentation in a timely manner.
- Perform other work related tasks as assigned.
- Comply with all NOV company and HSE policies and procedures.
JOB REQUIREMENTS
- Maintain strong safety culture
- Basic math skills
- Good listening skills and a passion to learn
- High work ethic, dependability, and detail oriented
- Strong communication skills
- Must be a team player
- Must be open to cross training opportunities
- Ability to work in a non-climate-controlled manufacturing shop or field site
- Stand up to 12 hours a day
- Walk up to 12 hours a day
- Bending/stooping up to 12 hours a day
- Repetitive movement up to 12 hours daily
- Lifting weight up to 50lbs regularly
EDUCATION & EXPERIENCE QUALIFICATIONS
- High school diploma or equivalent required
- Previous experience in the industry preferred, but not required
- Previous field service experience preferred