Field Service Technician

PRIMARY RESPONSIBILITIES

• Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.
• Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
• Perform field upgrades of software and hardware and train customers on how to properly operate the system.
• Communicate field failures and feedback reports to the appropriate departments.
• Complete and submit field service documentation in a timely manner.
• Perform other work-related tasks as assigned.
• Comply with all NOV Company and HSE policies and procedures.

EDUCATION & EXPERIENCE QUALIFICATIONS

• Must possess a high school diploma, GED, or equivalent combination of education and experience.
• Microsoft Office knowledge is required.
• Ability to read and interpret blueprints required.
• Mechanical / Welding experience 2 years required, 3-5 years preferred).
• Hydraulic / Pneumatic troubleshooting experience 2 years required, 3-5 years preferred).
• Basic electronics knowledge required.
• Knowledge of oil and gas field components preferred.

JOB REQUIREMENTS

• Must possess a valid driver’s license with a good driving record. Must be able to pass DOT driving background check and physical – must be capable of achieving NOV driver status for vehicles over 10,001 lbs.
• Must be able to pass “SMAW, 3G and 4G weld test prior to employment
• Must be able to travel for extended periods of time (2-3 weeks)
• On-call as needed.
• Employee provides basic tools.
• Work in harsh environments including rain, snow, heat, and heights in excess of 100 feet.
• Work in limited spaces.
• Requires standing 95% of the workday.
• Must be able to use hands to handle, control, or feel objects and tools.
• Requires repetitive movements.
• Requires bending, stooping, kneeling, and crouching.
• Requires lifting of up to 50 lbs.
• Requires pushing and pulling objects.

COMPETITIVE BENEFITS: (visit usbenefits.nov.com for more information about our benefits offerings)

• 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that are effective your date of hire. Visit usbenefits.nov.com/cost-for-coverage for more information.
• FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
• All regular full-time employees receive up to 11 paid holidays per year.