Field Service Technician
Summary
On-site technician installs, services, and repairs solar panels, batteries, inverters, and generators for residential and commercial customers in Baltimore, MD.
Position Summary
Otovo is seeking a skilled and dependable Field Service Technician to join our growing renewable energy team in Baltimore, MD. In this role, you'll service, maintain, troubleshoot, and repair residential and commercial solar energy systems, battery storage solutions, and generators.
This position is ideal for an experienced electrical professional who enjoys hands-on technical work, solving complex problems, and delivering exceptional customer service while supporting the transition to clean energy.
Key Responsibilities
Diagnose, troubleshoot, and repair solar panels, inverters, batteries, generators, and related equipment
Perform preventive maintenance including panel cleaning, wiring inspections, inverter testing, and battery health assessments
Commission new systems and upgrades while ensuring compliance with NEC, AHJ, and utility requirements
Utilize diagnostic tools such as multimeters, clamp meters, and thermal imaging equipment
Maintain accurate service records, inspection reports, and photo documentation
Follow all safety procedures including PPE usage, lockout/tagout processes, and fall protection requirements
Respond to emergency service calls and warranty-related repairs as needed
Communicate effectively with homeowners and customers regarding system status and repair recommendations
Represent Otovo professionally at customer sites
Qualifications
High School Diploma or GED
4+ years of electrical experience
Valid driver's license with a clean driving record
Strong understanding of NEC, AHJ, and utility interconnection requirements
Ability to read electrical schematics and technical drawings
Experience using electrical diagnostic equipment
Ability to lift up to 50 pounds
Ability to climb ladders and work on rooftops
Comfortable working outdoors in varying weather conditions
Strong communication and customer service skills
Willingness to travel locally and work overtime as needed
State-required electrical certification or license (Journeyman, Wireman, or equivalent)
Nice to Have
Solar PV installation or service experience
Battery storage experience
Generator service experience
NABCEP Certification
Generator training or certification
Commercial solar system experience
Trade school or technical education
As published by recruitee · 6 questions · 1 written answer
Basics
Full name, Email, CV, Phone
Short answers (5)
- What is your earliest possible start date?
- After completing a repair, how do you document your diagnostic findings and work performed to ensure the customer and service manager understand the fix? optional
- Can you walk me through a complex solar repair you personally executed—from diagnosing the root cause to verifying the system was producing full power again? optional
- Which tools do you rely on to locate a ground fault? optional
- How do you approach troubleshooting a string inverter? optional
Written answers (1)
- Where are you currently located?