Field Service Technician
About Aztec
Aztec is a leading provider of office technology solutions in the Northeastern United States. We support clients’ full IT environment across unified communications, print and copy, scan and document management, audio/visual, desktop computing, and managed IT services. From hardware and software to supplies and technical support, our team provides full-service support for office technology. Our local focus allows us to provide superior service to small and midsize organizations, while our operational scale and broad reach from Boston to Philadelphia empower us to meet the needs of large enterprise and government accounts. We have 35+ years of business under our belt, and many of our clients have stayed with us for decades. But, we don’t rest on our laurels, and we’re already looking ahead to future transformation.
Growth . Technology . Customer
Three words that guide our vision for continuous evolution. We stay ahead of market shifts and technological innovations to offer clients continuous support for their business technology ecosystems. Our growth plans are as ambitious as we are – new clients, new programs, new products and services – and we need the best and brightest commercial talent to join us on the journey.
Learn more at , or contact us at careers@aztecoffice.com with questions.
About the Role
As a Field Service Technician, you will be expected to maintain and repair printers, copiers, and related equipment at Aztec client locations
Key responsibilities include:
- Communicate with Dispatch to open/close calls accordingly
- Perform preventative maintenance and repairs on machines
- Communicates with customer and dispatch to clearly provide updates and timelines for services
- Manages assigned areas for call prioritization within defined contract agreements
- Maintain an organized and accurate inventory of spare parts in your assigned company van
- Complete manufacture-provided trainings to earn and maintain certifications on key equipment lines