Field Supervisor
Posted Updated
Excellent opportunity for a highly motivated individual that enjoys social services and the elderly. Universal Metro Aging Services is a Not-For-Profit organization that aims to serve immigrant populations of India, Pakistan, Bangladesh, the Middle East, Latin America and Europe. UMAS is a small, family run organization. The perceptive employee would need to have experience with that or have experience wearing multiple hats. In addition, perceptive employee should be able to work autonomously, be a self-starter, and have initiative and lots of follow through. This position requires frequent travel to client homes within the assigned service area.
Roles and Responsibilities
- Oversee in-home caregiving services and ensure quality care delivery
- Conduct home visits to monitor client satisfaction and caregiver performance
- Support business growth through marketing and community outreach
- Resolve issues between clients and homecare aides
- Provide coaching and support to caregivers
- Document visit reports and follow-ups
- Ensure compliance with company policies and regulations
- Report incidents or concerns promptly
- Build strong relationships with clients and families
- Act as a point of contact for client concerns
- Participate in community outreach and networking
- Develop relationships with referral sources
- Assist with marketing and client acquisition efforts