Field Training Manager
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Essential Duties and Responsibilities: · Trains, coaches, and develops Certified General Training Managers on properly executing training programs. · Performs restaurant certifications and partners with DOs and DMs to identify qualified training locations. · Trains, develops, coaches, and provides follow-up support for GMITs, MITs, and RSC team members. · Provides written and verbal feedback on the performance of GMITs, MITs, and RSC team members. · Supports Ops Leaders with the challenging restaurants. (Example: QSC, Leadership, Hospitality, etc.) · Supports the DMs with transition meetings; GMITs and MITs to home restaurants after training has been completed. · Supports the company's test rollouts and the system launch of new programs or initiatives. · Conducts management training classes and other workshops. · Identifies gaps in training content and materials that need updating to generate higher productivity and safety for team members. · Collaborates on the updates of all training materials. · Stays current on all Yoshinoya America operations, training procedures, and programs. · Supports NROs and manages the selection of the new restaurant opening team members. · Supports training for new and existing franchise operators. Provides operational and training support for new franchise restaurant openings as needed. · Meets regularly with Sr. Manager, Field Training for performance conversations and guidance. · Meets regularly with the Sr. Director, Training and Ops Services, for performance conversations and to stay informed on new projects.
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