Fire Alarm Service Technician I

Division 24 | Knoxville, TN

Troubleshoot. Repair. Keep systems ready. Protect what matters.

Century Fire Protection is looking for a skilled Fire Alarm Technician to inspect, service, troubleshoot, and repair fire alarm and life safety systems. This is a hands-on field role for someone who takes pride in solving problems, delivering quality work, and providing great customer service.

🛠️ What You’ll Do

• Inspect, test, maintain, and repair fire alarm and life safety systems
• Diagnose system issues and complete timely, accurate repairs
• Program and configure fire alarm control panels and devices
• Complete service reports, inspection documentation, and compliance forms
• Identify deficiencies and communicate repair needs with customers
• Coordinate with project managers, service coordinators, and inspectors
• Maintain company tools, testing equipment, and service vehicles
• Follow NFPA standards, local codes, and company safety procedures
• Participate in the on-call rotation and emergency service response

⭐ What You Bring

• High school diploma or equivalent
• 1–3 years of fire alarm or life safety experience preferred
• Technical training or certifications preferred
• NICET Fire Alarm certification preferred or required based on state requirements
• Knowledge of NFPA 72, NEC, and local fire codes
• Experience with fire alarm panels, devices, and testing equipment
• Notifier or similar manufacturer experience preferred
• Basic Microsoft Office, mobile software, and computer skills

💪 The Job

• Lift and carry up to 50 lbs.
• Climb ladders, work at heights, and access confined spaces
• Work at commercial, industrial, and multi-family properties
• Work in varying weather, noise, and electrical environments
• Occasional overtime and on-call work may be required

🚀 Why This Role Matters

Fire alarm systems have to work when they’re needed most. Your expertise helps keep systems reliable, customers protected, and buildings code-compliant.