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We are seeking a skilled Firewall Support Engineer to join our team in the Mumbai region. The ideal candidate will be responsible for providing technical support and management of firewall systems, ensuring the security and integrity of our network infrastructure. This role requires a proactive approach to troubleshooting and resolving issues related to firewall configurations and management. Key responsibilities include monitoring firewall performance, implementing security policies, and collaborating with other IT teams to enhance network security. The Firewall Support Engineer will also be tasked with documenting processes and procedures related to firewall management and configuration. Required skills for this position include a strong understanding of firewall technologies, experience with network security protocols, and the ability to work effectively in a team environment. Familiarity with L1, L2, and L3 support levels is essential, as well as a commitment to maintaining high standards of security and compliance. If you are passionate about network security and have the skills to support our firewall systems, we encourage you to apply.