Production Support Engineer - Mumbai (Turbhe)
Summary
Production support role at an IT consulting firm in Mumbai (Turbhe): providing customer support via calls and emails, troubleshooting production issues using Linux/Unix, SQL, APIs/web services, networking and firewalls, plus Shell/Perl scripting. Involves rotational shifts and a 6-day work week.
Required Candidate profile
3+ years in Production Support, call support experience, strong Linux and SQL skills, API and networking knowledge, excellent communication, and willingness to work rotational shifts, 6 days working.