First Aid - Sales & Equipment Team Lead

UniFirst First Aid + Safety is seeking a reliable and hardworking Sales & Equipment Support (SES) Team Lead to join our community. As a Team Partner in the Sales & Equipment Support department, you will work with the SES Supervisor and SES Coordinators to facilitate the field with technology troubleshooting, training, and invoice support and partner with other departments such as Sales, Accounting, IT, and QA. When working with UniFirst First Aid + Safety we provide a variety of shifts. Our standard is a 5-day work week, enjoy two days off a week. We have an immediate opening and provide on the job training.

Pay & Benefits\:

On the job training & great hourly pay + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

What’s in it for you?

Training\:
Our Team Partners receive ongoing cross-training, exposing them to different department areas. Cross training enhances their performance and assists them with their career potential and advancement.

Work Life Balance\:
We offer up to 40-hours a week!

Career Growth\:
Some companies like to promote from within, we love to!

Culture\:
Our community culture is what makes UniFirst First Aid + Safety an organization that stands out from the rest.

Diversity\:
At UniFirst First Aid + Safety, you'll find an environment packed with different cultures, personalities, and backgrounds. We believe our diversity makes us who we are, and we strive every day to build a culture where everyone feels welcome.

What you’ll be doing\:

• Coordinate daily work across the SES team. Monitor the department email, phone line, alerts and project queues

• Assist with setting daily and weekly priorities with the SES Manager.

• Assisting the Manager by processing TM/ SM/ RSM/ PSP/ SCS/ FSS new hire and Terminations.

• Assist with new hire training in the office. · Creating learning materials (SOP’s) and spreadsheets for the team’s day-to-day successes.

• Serve as the go-to resource and first point of escalation for complex or urgent requests from Sales, Customer Service and Acquisitions.

• In the case of the Managers absence, the Team Lead is responsible for ensuring daily tasks get completed, accountability for team members in an emergency, being available with an “open door” policy for any questions or situations that may arise, monitoring of emails and making sure alerts are being monitored.

• Oversee iPad management, handle escalated iPad issues and serve as the main SES contact for IT on device application issues

• Assist the Manager with day-to-day tasks.

• Identify recurring problems and recommend process or system improvements

• Help encourage better development, growth, and change in SES by continuing knowledge advancement.