First Line Analyst (German and English)
Summary
Provides first-line technical support in German and English, troubleshooting IT issues and assisting customers with clear communication.
- Private medical care
- Co-financing for the sports card
- Constant support of dedicated consultant
- Employee referral program
Requirements:
- You speak German (B2) and English fluently (B2)
- You know how to ask the right questions to reach the core
- You have outstanding communication skills and costumer focused mind-set
- You have MS Office skills
- You have first experience in IT customer service
- You have experience on the first line of technical support