First Line IT Support Technician
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Summary
An entry-level first line helpdesk role at a South Yorkshire MSP: taking support calls and emails, helping users resolve common IT issues, and logging/managing support tickets. Full training is provided, so no extensive technical experience is needed.
A leading MSP in South Yorkshire is looking for a First Line IT Support Technician to join its busy helpdesk team. This position is designed for someone who enjoys helping others, solving problems, and learning about business technology. No extensive technical experience is required, as full training will be provided. What You'll Be Doing Customer Support Taking support calls and responding to emails. Assisting users with common IT issues. Logging and managing support tickets. Providing excelle…