Fitness Manager - Full-Time

Fitness Manager – Job Description

The goal of WAC’s Fitness department is to help our members achieve their health and fitness goals. We offer a wide variety of options to meet the many needs and interests of members, ranging from new to experienced to special populations. As the Fitness Manager, you are responsible for all aspects of Personal Training, Small Group Training, Massage and Nutrition. You ensure that your Fitness team is introducing themselves to members and creating enjoyable fitness experiences. You lead the Fitness department’s recruiting, training, operations, financial profitability and ongoing Team Member skill development. You help your Team Leads grow programming participation and revenue. This is not a behind the scenes management position – you are on the front-line letting your personality shine, personal training and teaching classes. You have the opportunity to develop future leaders.

Key Responsibilities

Leadership

• Display a member first attitude by training and holding Team Members accountable, not only for being raving fans of WAC, but also for creating raving fans; we are all responsible for attracting and retaining members.
• Be what you want to see – live the mission and core behaviors.
• Provide ongoing coaching to Fitness Team Members to take action and achieve operational goals.
• Identify, communicate and delegate responsibilities to Fitness Team Members to ensure smooth club operations – this starts with a daily club walk-through of all Fitness areas.

Team Building

• Build and mentor a winning Fitness team.
• Pick the best people – lead in-club Fitness recruiting efforts.
• Paint a picture and show Fitness Team Members a path – inspire the best to exceed their potential at WAC.
• Provide great training – actively learn, apply and share Team Member best practices.
• Give Fitness Team Members regular feedback and ask great questions.
• Catch people doing things right and hand out WAC Bucks.

Income Generation, Planning & Execution

• Develop goals for all programs and events.
• Monitor and manage Fitness participation levels to ensure member results and club profitability.
• Constantly review all programs and identify opportunities for improvement.
• Manage schedules for all Fitness departments. Be mindful of peak vs. non-peak seasons.
• Lead 90-day reviews and evaluations for Team Leads; Participate in reviews for Fitness Team Members.
• Create annual calendar for Fitness Team Members, which includes club meetings, programs and events.
• Communicate clearly, concisely and accurately by utilizing every major form of communication. Be available.
• Regularly communicate with the Director of Fitness.
• Responsible for everything in the Fitness department.