Fleet Manager (Night Dispatch)

Duties and Responsibilities:

Create and modify drivers’ schedules independently as dictated by customer needs and to ensure the most efficient delivery to customers
Monitor fuel usage and make independent decisions about when and where to deliver fuel, including decisions regarding diverting loads, cancelling deliveries and adding deliveries as needed;
Determine number of trips and vehicles to run, assign drivers and equipment to runs;
Supervise drivers including ensuring the safety of drivers' loads
Coordinate daily terminal activities by taking customer delivery orders via, telephone, fax or in person;
Review and complete the order process and prepare the schedules for local and long-distance moves
Ensure that drivers follow direction of Fleet Managers with respect to load diversions and changes to routes
Use judgment in determining whether a driver appears fit for duty and send drivers home who do not appear capable of working safely
Comply with all Federal, State and local rules & regulations
Aid drivers in locating difficult addresses
Independently investigate and resolve customer complaints
Interpret and enforce company policies
Reinforces compliance of company safety policy with drivers while loading, unloading and driving.

See also