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Hyatt

Open 29d reposted 2× · 2 open copies

Food & Beverage Director – Strategy & Performance

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Position Summary

The F&B Director – Strategy & Performance will establish the planning, reporting, analytical and performance-management discipline for regional F&B.

The role will provide accurate and timely insight into portfolio performance, support budget and forecast processes, maintain regional KPIs and tools, coordinate improvement plans and prepare executive-level materials for decision-making.

Regional F&B Strategy and Annual Planning

  • Support the Director of F&B in preparing the annual F&B strategy and operating plan.

  • Translate strategic priorities into measurable initiatives, targets and milestones.

  • Coordinate inputs from Culinary, FOH/Bar, Events, Marketing and hotels.

  • Prepare strategic analysis, business cases and recommendations.

  • Track progress against annual priorities and identify emerging risks and opportunities.

Budgeting, Forecasting and Financial Planning

  • Coordinate the regional F&B budget and forecast process.

  • Establish planning timelines, templates, assumptions and submission requirements.

  • Review hotel submissions for completeness, consistency and commercial logic.

  • Analyse forecast changes, gaps and variances.

  • Partner with Finance to reconcile F&B reporting with official financial results.

KPI, Reporting and Performance Management

  • Define and maintain regional F&B KPIs and reporting standards.

  • Produce weekly flashes, monthly performance packs and quarterly reviews.

  • Lead benchmarking across hotels, outlets and markets.

  • Provide clear explanations of performance drivers and variances.

  • Ensure reports are accurate, timely, concise and decision-oriented.

Portfolio Improvement and Performance Enablement

  • Coordinate structured improvement plans for underperforming hotels or outlets.

  • Support hotels in diagnosing revenue, cost, productivity, control and profitability gaps.

  • Establish baselines, targets and benefits for improvement initiatives.

  • Monitor implementation progress and escalate delays.

  • Evaluate whether interventions are producing measurable results.

P&L, Business Cases and Commercial Analysis

  • Partner with Finance on F&B P&L delivery, business cases, capex and return-on-investment analysis.

  • Analyse revenue, profitability, food cost, beverage cost, labour productivity and outlet performance.

  • Highlight risks to revenue, profitability, cost and productivity.

  • Provide recommendations to improve commercial outcomes.

  • Support strategic projects, openings, conversions and repositioning initiatives with financial analysis.

Systems, Tools and Digital Enablement

  • Partner with IT and systems teams on F&B reporting and operating tools.

  • Improve data availability, accuracy, consistency and usability.

  • Support dashboard, reporting and automation initiatives.

  • Ensure hotel teams understand reporting requirements and tools.

  • Promote practical use of data in operating decisions.

Skills

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See also

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