Food & Beverage Supervisor

Who WE are:

Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success.

Who WE are looking for:

Responsible for ensuring the efficient operation of all beverage outlets in compliance with company standards, policies, and procedures on all federal, state and local liquor, health, and safety regulations. Responsible for personnel-related matters including but not limited to: interviewing, hiring, scheduling, coaching and training. Assist the F&B Manager in establishing budget goals and monitoring financial aspects of the Food and Beverage department.

What is expected of YOU:

• Excellent internal/external guest service;
• Monitor the operation of all beverage outlets to ensure compliance with company standards, policies, and procedures, and all federal, state and local liquor, health, and safety regulations;
• Monitor and review the administrative duties performed by beverage supervisors for accuracy, timeliness, and compliance with all policies and procedures;
• Monitor staffing levels of all Food and Beverage outlets and assist supervisors in making adjustments according to business needs;
• Assist the F&B Manager in establishing budget goals and objectives and monitoring financial aspects of the Food and Beverage department;
• Responsible for personnel-related matters including but not limited to: interviewing, hiring, scheduling, training, coaching, evaluating, promoting, counseling, and training;
• Establish and monitor adherence to standards of service for each food and beverage outlet;
• Represent the Food and Beverage department in labor matters, unemployment hearings, and other internal/external employee related hearings as needed;
• Other reasonable duties as assigned.

Experience YOU will need:

• High School Diploma or GED preferred
• 1 year experience in the same or similar position preferred.
• Thorough knowledge of service standards, food and beverage products, preparations, and presentation
• Computer experience
• Bilingual preferred

Physical Requirements:

• Must be able to stand and walk for extended periods of time
• Frequently speak, read, write, stand, walk, bend and stoop
• Ability to occasionally lift and carry materials up to 30 pounds

Certificates, Licenses, Registrations:

• Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations

Benefits/Perks:

• Medical, Dental, Vision
• 401K: Matches 50% of your contribution, up to 4% of eligible contribution
• Educational Tuition Reimbursement
• Paid Time Off
• Ventra Program, EAP programs, etc.

Salary Range:

• $50,000-$82,500

Company Statement on EOAA:

American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.