Food Runner
Summary
Food Runner at Momofuku Las Vegas restaurant, transporting food from kitchen to guests, providing tableside service including in-table grills, and assisting with restaurant setup and breakdown in a high-volume, fast-paced dining environment.
About Momofuku
Established by chef and founder David Chang in 2004 with the opening of Momofuku Noodle Bar, Momofuku has grown to include restaurants in New York City, Washington D.C., Sydney, Toronto, Las Vegas, and Los Angeles; a casual chicken spot (Fuku); and a bakery (Milk Bar), established by award-winning pastry chef Christina Tosi. The restaurants have gained world-wide recognition for their innovative take on cuisine, while supporting local, sustainable and responsible farmers and food purveyors.
Momofuku Las Vegas
Momofuku Las Vegas is located in The Cosmopolitan of Las Vegas. We offer a variety of dining styles from lunch to late night. Stop by for a quick snack and drink in our Peach Bar, hang at the chef’s counter for buns and a bowl of noodles, or share a celebratory family-style meals in our Main Dining Room. Our menu is constantly evolving but continually draws influence from the US, Korea, and Japan.
Momofuku Runners assist in providing guests with the Momofuku experience. Momofuku runners are expected to give service that is knowledgeable, approachable, efficient, energetic, and thoughtful while upholding company standards and values in a busy, fast paced environment.
Responsibilities
- Provide knowledgeable, approachable, efficient, energetic, and thoughtful service at all times
- Assist in setting up the restaurant for service, and breaking down at the end of the shift
- Quickly and correctly transport food from the kitchen to the guest
- Up-to-date knowledge of menu items including major components, unfamiliar ingredients, and appropriate utensils for service
- Adhere to all company service standards and protocols
- Adeptly provide tableside service, including the use and maintenance of in-table grills, and the instruction to guests on their safe and effective use
- Understand and execute food safety and allergies protocols
- Respond appropriately to guest requests, communicating requests to server as needed
- Communicate respectfully with chefs (and kitchen team) as necessary
- Assist expeditor by communicating necessary dining room information
- Assist servers and bartenders by communicating 86s, menu changes, and/or other food related information
- Assist in maintaining the cleanliness of service tools and service areas
- Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
- Engage management for any guest issue or complaint
- Follow mandated safety and sanitation procedures at all times
- Stocking and preparing service-related items
- Adhere to grooming and dress code standards
Skills & Requirements
- Minimum 1 year of restaurant experience in a high-volume environment
- Strong food knowledge preferred
- Excellent communication and interpersonal skills
- Must possess exceptional work ethic, strong attention to detail, and strong organizational skills
- Receptive to constructive criticism and performance feedback
- Ability to demonstrate quick thinking and adaptability in a constantly changing environment
Physical Demands
The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 5 to 10 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.