Food Service Lead

Job Summary:

Food Service Lead is a seasonal position that conducts a wide variety of tasks within the department including, but not limited to cash handling, food prep and cooking, and assisting with training team members. Food Service Leads work with an adaptable schedule based on the Ward Cove cruise ship schedule. This role requires adaptability and the ability to work in a fast-paced environment while upholding safety standards and company policies and leading a team to drive the success of their department.

Duties/Responsibilities:

• Lead by example in respective areas to ensure consistent operation and provide support to all Food and Beverage areas.

• Report any staffing concerns to Assistant food and Beverage Manager to ensure proper flow of the department.

• Assist Department Managers with opening and closing procedures.

• Lead by example by following excellent proper procedures, food safety, customer service, cleanliness, and workplace expectations.

• Assist guests with minor concerns and provide excellent customer service to all passengers.

• Communicate operational concerns, staffing issues, equipment problems, and other significant matters to the Department Managers.

• Ensure kitchens, service areas, equipment, storage areas, and employee workstations remain clean and organized.

• Stock and organize product on shelves, following FIFO (First In First Out) to ensure full product availability, and report any shortages to Assistant Food and Beverage Manager.

• Complete inspections of perishable outdates and pull expired stock.

• Maintain cleanliness of designated areas.

• Maintain compliance with applicable food safety regulations and company policies.

• Promote a safe working environment and ensure employees follow workplace safety procedures.

• Complete additional tasks assigned by Department Managers.