Forward Deployed Engineer
Summary
Field AI is hiring a Forward Deployed Engineer (remote, South Korea) to own end-to-end deployment of its autonomous robot systems in customer environments: configuring, testing, troubleshooting, monitoring reliability, and training operators, while feeding field insights back to engineering. Core stack: Python, C++, ROS, Linux, Git, cloud/container tooling.
What You'll Get To Do
- 1. Field Deployment & Operations
- Lead the end-to-end deployment of autonomous systems in customer environments.
- Ensure systems are configured, tested, and operational under real-world conditions.
- Troubleshoot and resolve technical issues quickly to maintain uptime and mission success.
- 2. System Reliability & Performance
- Gather and analyze field feedback to identify areas for improvement.
- Work closely with product and engineering teams to drive enhancements into the core system.
- Implement monitoring and diagnostic tools to ensure sustained reliability.
- 3. Customer Enablement & Adoption
- Partner with customer teams to train and support operators in achieving operational readiness.
- Translate complex technical concepts into clear, actionable workflows.
- Act as a trusted advisor to accelerate adoption and long-term value realization.
- 4. Cross-Functional Collaboration
- Serve as the voice of the customer, bringing field insights back to engineering and product teams.
- Collaborate across software, hardware, and AI research groups to deliver integrated solutions.
- Contribute to building scalable deployment practices and playbooks for future rollouts.
What You Have
- Master’s degree or higher in Robotics, Computer Science, Electrical/Mechanical Engineering, or a related technical field (or equivalent practical experience).
- 2-3 years of experience in software engineering, systems integration in Field Robotics industry.
- Experience in field deployment of complex technical systems.
- Proficiency in Python, C++, Git, ROS.
- Familiarity with Linux-based systems, containerization, and cloud infrastructure.
- Strong troubleshooting and debugging skills across software, hardware, and networking layers.
- Self-starter mindset with the ability to thrive in ambiguous and rapidly changing environments.
Extras That Set You Apart
- Experience deploying, operating, or maintaining mission-critical systems in real-world environments.
- Experience using Jira or Wrike or Confluence or other program management software tools
- Ability to work directly with customers in high-stakes, fast-paced settings, translating needs into technical solutions.
- Excellent communication skills, with the ability to explain technical concepts to non-technical users.
- Willingness to travel and work on-site with customers as needed.
Skills
As published by lever · 17 questions · 3 written answers
Basics
Which location are you applying for?, Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Field AI
Short answers (8)
- First Name
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- Last Name
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Pick from a list (6)
- Are you legally authorized to work in the country where this position is located?
- Will you now or in the future require employer sponsorship for a work visa or employment authorization to work in the country where this position is located?
- Are you at least 18 years of age and legally eligible to perform the duties of this position?
- I certify that the information provided in this application is true, complete, and accurate to the best of my knowledge. I understand that providing false or misleading information may result in the rejection of my application or termination of employment if discovered after hire. optional
- Are you legally authorized to work in the country where this position is located?
- Will you require employer sponsorship or immigration support now or in the future?
Written answers (3)
- In which country(ies) are you currently legally authorized to work?
- Does your current work authorization expire? If yes, please provide the expiration date.
- Are there any restrictions on your ability to work (e.g., hours, occupation, employer, or location)? If yes, please explain.