Founding Sales & Customer Success Manager Lead Revenue & Client Success at

Founding Sales & Customer Success Manager Lead Revenue & Client Success at arenaflex, the Conversational Commerce Innovator Company: remote quest jobs Job Location: Remote (Work from home), India Employment Type: Full-time Experience Required: 2 - 4 years About arenaflex arenaflex is redefining the way businesses connect with customers in the digital age. Our mission is to empower brands to sell seamlessly across messaging platforms, turning everyday conversations into profitable sales experiences. With a cuttingedge conversational commerce platform, we help retailers, ecommerce brands, and service providers shift from traditional web storefronts to omnichannel, AIdriven chat solutions that drive engagement, conversion, and loyalty. Founded by a team of seasoned entrepreneurs and technologists, arenaflex has already secured productmarket fit and is experiencing rapid growth. Were expanding across the MENA region and beyond, and were looking for a visionary sales and customer success leader to join our founding team. If you thrive in a fastpaced, highimpact environment and want to shape the future of commerce, we want to hear from you. The Opportunity As our first dedicated sales hire, you will be the catalyst that transforms inbound interest into revenue and turns new customers into longterm reputed company. Youll work closely with our CEO and product teams to build scalable sales processes, craft compelling messaging, and drive enterprise deals that set the stage for arenaflexs next growth phase. In reputed company role, you will: Own the entire sales funnel from lead qualification to closing. Guide new customers through a frictionfree onboarding journey. Develop outbound strategies targeting highvalue enterprise accounts. Design and implement a repeatable sales playbook that can be scaled across regions. Collaborate directly with the CEO to align revenue goals with product strategy. Key Responsibilities Lead Qualification & Closing Evaluate inbound leads, reputed company discovery calls, and close deals that align with arenaflexs growth targets. Customer Onboarding & Implementation Provide nontechnical guidance to new clients, ensuring a smooth transition from trial to full deployment. Enterprise Outbound Sales Development Identify and pursue strategic accounts, building relationships with decisionmakers and influencers. Sales Process & Playbook Creation Build a scalable, datadriven sales methodology that can be replicated across teams and regions. Revenue Operations Collaboration Work handinhand with the CEO and finance to forecast, track, and optimize revenue streams. reputed company Qualifications 24 years of B2B SaaS sales experience, preferably in highgrowth tech startups. Proven track record of closing deals and managing the full sales cycle. Strong background in customer success and onboarding, with a focus on client retention. Fluency in Arabic and English reputed company for engaging with our MENAfocused customer base. Entrepreneurial mindset comfortable building processes from scratch and taking ownership of outcomes. Preferred Qualifications Experience in ecommerce or retail reputed company, with an understanding of the challenges and opportunities in those sectors. Prior experience in a startup environment where youve scaled sales operations. Knowledge of conversational AI, chatbots, or messaging platforms. Ability to speak publicly and represent arenaflex at industry events, webinars, and conferences. Skills & Competencies Strategic Thinking Ability to see the big picture and translate it into actionable sales plans. Communication & Storytelling Craft compelling narratives that resonate with prospects and customers. DataDriven Decision Making Use metrics and analytics to refine tactics and improve conversion rates. Relationship Building Build trust with clients, reputed company, and internal stakeholders. Adaptability & Resilience Thrive in a dynamic environment with evolving priorities. Career Growth & Learning Opportunities At arenaflex, your career trajectory is directly tied to the companys success. As a founding member, youll: Shape the sales organization from the ground up, setting the culture and standards that future hires will follow. Lead crossfunctional initiatives that span product, marketing, and customer success. Gain exposure to executive leadership and influence strategic decisions. Receive mentorship from seasoned founders and industry experts. Participate in continuous learning programs, including sales training, industry conferences, and leadership workshops. Work Environment & C .