Fraud Investigations Manager

Responsible for investigations and Fraud prevention under fist line of defense by managing investigations of alleged fraud suspicions or alleged fraud related activities.

Minimum Qualifications

Type of Qualification: First Degree or equivalent

Field of Study: Banking

Experience Required

Digital & eCommerce

Personal and Private Banking

3-4 years

Experience in various Fraud environments such as Transactional Fraud, Application Fraud, On-line Fraud, Loss Control. Requires sufficient experience and understanding the banks products and operations, including branch, Voice Branch, Card , Digital and Transactional operations.

Behavioral Competencies:

Adopting Practical Approaches

Articulating Information

Embracing Change

Examining Information

Exploring Possibilities

Generating Ideas

Interpreting Data

Meeting Timescales

Providing Insights

Taking Action

Team Working

Upholding Standards

Technical Competencies:

Compliance

Customer Reception and Channeling

Digital Analytics and Reporting

Risk Awareness

Verbal Communication