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Innvite Hospitality

Front Desk Agent

Posted Updated
Discussion

Great opportunity for Hospitality Career path.

  • Must be able to work any of the 3 shifts "AM,PM & Night"
  • Guaranteed bonus and career development opportunities are offered
  • Employment type: Full time
  • Pay rate: $14/hour

Duties & responsibilities:

  • Guest Check-in & Check-out
  • PMS Operations
  • Cash Handling & Credit Card Transactions
  • Switchboard Operation and Telephone Etiquette
  • Front Office Emergency/Security Procedures
  • Reservations-Guest Rooms and Meeting Rooms
  • Assist with Administrative Duties as assigned by Management
  • Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily
  • Minor Decision Making
  • Take Group Reservations & Set up Group Blocks
  • Sales of Guest Rooms with New Arrivals and Phone Inquiries
  • Follow All Policies & Procedures as Outlined in the Employee Handbook
  • Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name tag
  • Operate Laundry as Directed
  • Maintain a Professional and Hospitable Attitude to all Guests, Associates & Vendors

Required Skills:

  • Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
  • Basic Math
  • Hand Writing
  • Computer Skills/Keyboard/Typing Skills
  • Operate a 10 Key Calculator
  • Hospitable, Civil Contact with the Public
  • Ability to Work Independently, with Little to no Supervision
  • Ability to Complete Multiple Tasks Simultaneously
  • Night Audit/Basic Accounting Skills/Training



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