Front Desk Agent Swing Shift $16 an hour

Department: Silver Mountain Lodge

Job Title: Lodge Front Desk Agent

Workdays/Hours: 2pm-10pm, and 4pm - midnight

Classification: Hourly, non-exempt

Job Description: Responsible for checking guests into their condo and other guest services

Essential Duties and Responsibilities:

• Checking guests in
• Answer internal/External calls from guests needing supplies or wanting to make a reservation.
• Closing down hot tubs at night.
• Restock supplies at the front desk, lobby and gift shop, notify manager of supplies needed.
• Resolve problems arising from guest complaints, reservation and room assignment activities.
• Provide feedback to the other shifts and supervisor/manager.
• Such other appropriate duties as may be required.