Front Desk Clerk - Full Time (Tropicana Atlantic City)
Description
Responsible for the checking in and out of guests.
Promotes positive customer relations
May perform other duties as assigned
$16.00 Per Hour
Accepts major credit cards, cash or checks
Verifies and records all business transactions
Responsible for the registration of guests, assignment of rooms, issuance of keys and operation of computerized front desk system
Answers guest inquiries pertaining to hotel services, room rates and other requested information.
Provides Family Style Service at all times
High School diploma or equivalent experience preferred
Previous experience in hotel reservations or front desk operations preferred
Must have excellent communication skills
Required to perform the customer service standards of the department
Knowledgeable of the Casino Control Act and Attendant Regulations, as well as company internal controls, policies and procedures.