Front Desk Executive / Receptionist

Job Title: Front Desk Executive / Receptionist

Location: Hazlet, New Jersey
Accommodation: Available

Role Summary

We are looking for a professional and approachable Front Desk Executive / Receptionist to be the face of our organization. In this position, you will assist in managing front desk operations, ensuring a seamless guest experience from arrival to departure.

Responsibilities

• Assist the Front Office team with efficient guest check-in and check-out processes
• Address guest inquiries and requests promptly with a friendly and professional approach
• Provide helpful information, including directions and local recommendations
• Stay informed about hotel services, amenities, events, and nearby attractions
• Ensure all information shared with guests is accurate and up to date
• Work closely with team members across departments to maintain smooth operations
• Foster a warm, welcoming, and service-oriented environment

Requirements

• A strong dedication to customer satisfaction and service excellence
• Excellent verbal communication and people skills
• Dependable, flexible, and attentive to detail
• Ability to handle multiple tasks in a fast-paced environment
• A positive attitude and strong team spirit