Front Desk Medical Receptionist Per Diem

Who We Are:

Skagit Radiology, Inc. P.S. is dedicated to providing patients and physicians with advanced, sub-specialized expertise and the highest levels of excellence in radiological services. Our staff incorporates the latest technology in medical imaging and image-guided therapy into cost-effective clinical practice. We actively maintain a leadership role in providing these services to the medical community and collaborate with other health care providers to continuously improve patient care. Our shared values include mutual respect, teamwork, superior service, professionalism and confidentiality.

Job Summary:

Under supervision of the Clinical Operations Manager, the Front Desk Medical Receptionist will provide front office clerical support for the Breast Care Center. This position requires a highly motivated individual with superior customer service skills who understands best practices in a clinical and patient focused environment.

Specific Duties & Responsibilities:

• Check-in and register patients arriving for appointments.
• Collect and verify insurance information.
• Collect patient payments.
• Ensure complete and accurate patient registration using the Radiology Information System and PACS.
• Ensure all documents are signed for proper billing
• Answer and direct phone inquiries from patients and physician offices.
• Scheduling and rescheduling patients as needed
• Prepare required paperwork for exams.
• Process and prepare patient letters for mailing.
• Make reminder phone calls for next day patient appointments.
• Monitor patient check-in flow by communicating with clinical staff and patients to improve wait time.
• Assist technologist staff as needed (turn on equipment as requested).
• Call BX patients day after procedure to see how they are doing
• Prepare thank you cards
• Pick up flowers for BX patients
• Fax needed paperwork to labs and ordering providers for the technologists
• Keep lobby and coffee service clean and organized.
• Review office supplies for ordering.
• Perform opening and closing clinic office duties.
• Other duties as assigned.

Required Education, Training & Experience:

• High School Diploma or GED required.
• Computer competency a must.
• 1+ years’ experience working in a medical office front desk position.
• EPIC software experience a plus.
• Bilingual in English/Spanish a plus.