Front Desk Receptionist

Job Title: Receptionist

Location: Los Alamos, New Mexico

Job Summary:

We are seeking an organized, personable, and detail-oriented Receptionist to join our Occupational Medicine Clinic team for the Newport News Nuclear (N3B) BWXT Los Alamos project. The Receptionist will be the first point of contact for our clinic, setting the tone for a positive patient experience. This role involves greeting and directing patients, handling incoming calls and inquiries, scheduling appointments, and performing various administrative tasks to support clinic operations.

Key Responsibilities:

• Warmly greet patients and visitors, providing them with assistance and directing them as appropriate.
• Manage incoming calls, including scheduling appointments, answering inquiries, and routing calls to the appropriate department or individual.
• Maintain patient records and confidentiality, ensuring accurate entry and updating of patient information in the electronic health record (EHR) system.
• Perform administrative duties such as filing, copying, and managing correspondence.
• Ensure the reception area is tidy and welcoming at all times.
• Handle patient check-ins and check-outs, verifying information and ensuring all necessary paperwork is completed.
• Assist with the coordination of patient flow and notify staff of patient arrivals or delays.
• Process payments and provide patients with information on billing and insurance.
• Support clinic staff with administrative tasks as needed.

About Us:

HealthWorks Medical is a leader in providing comprehensive occupational health services, committed to promoting the health and safety of employees at the Newport News Nuclear (N3B) BWXT Los Alamos project. Joining our team means contributing to a supportive and dynamic environment focused on delivering exceptional patient care and administrative support.