Front Desk Receptionist
Posted
Welcome to Yoga Joint!
Member Experience Associate
Create the Welcome. Set the Energy. Make Every Visit Count.
At Yoga Joint, the member experience starts before class begins. Our Front Desk Associates are known as Member Experience Associates, and you’ll be one of the first people members see when they arrive and an important part of making the studio feel welcoming, organized, and ready for every class.
You’ll greet and check in members, support new guests, help maintain our high standards for cleanliness and presentation, and keep the studio running smoothly between classes. This is an active, hands-on role for someone who enjoys connecting with people and takes pride in creating an exceptional environment.
This is an entry-level opportunity, and previous fitness industry experience is not required. We’re looking for people who bring positive energy, reliability, and a genuine desire to create a great experience for others.
Why Join Yoga Joint?
Join a modern heated yoga and fitness community built around movement, connection, growth, and an exceptional member experience.
Our purpose is to empower people to live healthier lives through heated yoga and fitness that strengthens the body, calms the mind, and connects communities.
What You’ll Do
- Greet members and guests with warmth and help create a welcoming experience from arrival through departure
- Check members into classes, monitor self-check-in, and help ensure class reservations and required items are in place
- Earn commission opportunities on top of hourly pay
- Welcome new guests, answer questions, and provide studio tours when needed
- Respond to member questions or concerns professionally and work toward a positive resolution
- Turn over the Yoga Room between classes by organizing and sanitizing equipment, cleaning surfaces, preparing mats, and resetting the space
- Maintain clean, stocked, and inviting bathrooms, changing areas, common spaces, and retail areas throughout your shift
- Wash, dry, fold, and rotate studio laundry as needed
- Monitor studio supplies and communicate restocking needs to studio leadership
- Complete assigned opening and closing responsibilities
- Support studio meetings, training, and other activities that contribute to a consistent Yoga Joint member experience
What We’re Looking For
- A genuine interest in customer service, fitness, yoga, health, or wellness
- Strong communication and interpersonal skills
- A friendly, professional, and dependable approach to working with members and teammates
- Attention to detail and pride in maintaining a clean, organized environment
- Comfort working in an active studio environment and moving between front desk, member service, and facility responsibilities
- Basic comfort using computers, tablets, and common software
- Customer service, retail, hospitality, fitness, or studio experience preferred, but not required
About Yoga Joint
Yoga Joint is a premier heated yoga and fitness brand focused on helping people strengthen the body, calm the mind, and connect through movement. Our signature FLOW and FIIT classes, specialized teacher training, and technology-driven studio experience are designed to create consistency while helping members make meaningful progress.
Our Five Core Vibes
- Live the Brand — We practice what we teach. We show up for classes, our bodies, our health, and our members
- Lead the Energy — We model the attitude and behavior we want to see in our team and studios
- Flow with Change — We adapt with lightness, positivity, and openness – just like a yoga flow
- Member Experience First — Every decision begins with: “Does this improve the member experience?”
- Grow Every Day — We are committed to personal growth, professional development, and curiosity
Ready to Join Us?
Bring your positive energy, attention to detail, and passion for helping people feel welcome. Join Yoga Joint and help create an exceptional experience every time someone walks through our doors. Let’s grow something extraordinary — together.