Front End - Assistant Department Manager Front End

Ready to start fresh?
The Assistant Front End Manager supports and assists the Front-End Manager in the efficient and fiscally responsible operation of the department. The Assistant Manager will lead, manage, coach, motivate and train staff to achieve the highest level of customer service, adherence to all Food Safety Protocols, Standard Operating Procedures, corporate policies and Health and Safety, and other programs and initiatives. The Assistant Manager assists in scheduling, management of labour costs, budgets, inventory control, presentation and merchandising, and in the hiring and training of staff. The Assistant Manager will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.
Here’s where you’ll have an impact:

Support a coaching and development culture for all employees, which embraces a passion for food
Demonstrate outstanding leadership, while serving as a role model
Assist in managing employees including selection, orientation, training and development, performance management, succession planning and compensation
Communicate operational requirements/changes to department employees
Customer Offering
Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
Provide superior customer service to meet customer needs
Demonstrate growth in product knowledge, including awareness of product changes, promotions, and seasonal trends
Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards
Policy/ Regulatory Adherence
Monitor the implementation of all corporate policies, initiatives, and Standard Operating Procedures, including timely and accurate submission of all relevant documentation as required
Ensure OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained
Financial
Assist the Department Manager in achieving financial targets and maximizing sales and margins, including forecasting, variance analysis and correction, and labour cost control
Support with managing the department budget
Personal/ Professional Development
Thorough understanding of all relevant company programs; attend training as required
Keeps abreast of local competitor activity, industry trends
Employee Engagement
Supports an environment of employee engagement
Provide feedback for continuous improvement
Maintain a clean and safe working environment as per Company requirements
Other duties as require

What you bring to the table:

High School Diploma
Minimum of 12 months of retail store experience, in applicable department
Exposure to reading and analyzing financial reports, and budgets
Ability to work independently in a fast-paced environment
Above average skills (both oral and written)
Good work ethic and ability to multitask