Front of House Shift Manager
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Description
About Us
Low & Slow Smokehouse is Smithfield's premier destination for mouth-watering, slow-smoked barbecue—served with Southern hospitality. We take pride in delivering exceptional food, a warm atmosphere, and a fun, community-focused experience to every guest. Looking to join a small but passionate team? We’d love to meet you.
What You’ll Do
As the Front-of-House Shift Manager, you’ll be the face of our restaurant during your shift—you’ll lead service, cultivate a welcoming environment, and support a rockstar team.
- Lead & inspire the FOH crew—servers, hosts, bartenders.
- Deliver outstanding guest service from greeting through farewell.
- Open/close operations, including sidework, cash handling, and shift reporting.
- Manage guest flow efficiently—handle reservations, seating, and waitlists.
- Handle guest concerns promptly and ensure satisfaction.
- Maintain FOH cleanliness—dining area, restrooms, POS and bar.
- Support BOH staff with food coordination and quality checks.
- Coach & train staff on procedures, menu knowledge, and hospitality best practices.
- Assist in inventory and ordering for FOH supplies.
- Ensure compliance with health & safety regulations and our brand standards.
This is a part time position that will transition to full time.