Front Office Manager - Hyatt Place Kuala Lumpur Bukit Jalil

Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self—engaged, fulfilled and ready to take on the world.

Hyatt Place Kuala Lumpur, Bukit Jalil, will mark the first Hyatt Place hotel in Malaysia. Located in Bukit Jalil, an affluent suburb within the southern corridor of Kuala Lumpur, the hotel will feature approximately 250 guestrooms, a three-meal restaurant, a large ballroom, four meeting rooms and flexible event space, a rooftop restaurant, fitness centre and sky pool.

We are currently looking for an experienced Front Office Manager to lead the Front Office team and oversee all aspects of the guest arrival and departure experience, reservations coordination, guest services, front desk operations and rooms-related service delivery—with the ultimate goal of ensuring exceptional guest satisfaction and operational performance.

This position reports to the Rooms Divison Manager & General Manager.

An individual with an entrepreneurial spirit and a prominent member within the hospitality industry, you will be confident and driven in your approach. You are guest-focused, organised and commercially aware, with the ability to communicate and resolve issues at all levels. You must be able to manage multiple priorities in a fast-paced environment and remain hands-on, supportive and ready to assist other departments when required.