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efpv-dev10.fa.ocs.oraclecloud.com/CX

FT Contractor Mexico - Senior Enterprise Account Executive

Posted Updated
Discussion

What you’ll do:

  • Participate in story grooming, analysis of business requirements, and design discussions for system changes and enhancements
  • Translate business requirements into technical design/configurations
  • Participate and interact with different IT-business meetings if needed
  • Participate and contribute to all phases of SDLC, including analysis, design, development, test, and deployment
  • Implement and maintain Salesforce customizations with best practices, declarative programming, and development tools
  • Document design and implementation details
  • Create and present proof-of-concept to stakeholders
  • Troubleshoot and resolve post go-live production issue
  • Provide knowledge transfer to the Operations team

What you’ll bring:

  • Minimum 5 years of experience with Salesforce in administration, development, and maintenance
  • Experience working with Salesforce communities, Apex, SOQL, Visual Force, APIs, Lightning components, Flows, Data Loader, Reports, and Dashboards
  • Solid analytical skills with the ability to translate business requirements into functional and technical specifications
  • Experience in CRM business processes like forecasting, campaign, lead, account, opportunity quoting, order, partner communities, and contract management
  • Ability to work independently, as well as collaboratively with cross-functional teams
  • Working experience in CI/CD based deployment
  • Knowledge of CPQ, Marketo, Clari, Highspot, Outreach, Traction Hierarchies, and DocuSign CLM is a plus
  • Salesforce Admin and Developer certifications are a must; Salesforce CPQ a plus
  • Bachelor’s or master’s degree from an accredited college or university in computer science, information technology, or equivalent

What success looks like:

After six months, you will…

  • Understand our project delivery framework, agile toolset Jira, and application/business flow
  • Deep understanding of current implementation, extensions, and customizations
  • Participate in and deliver solutions for new business requirements

After about a year, you will…

  • Be influencing technical designs and implementing best practices
  • Participate in business requirement discussions and presenting solutions
  • Deliver multiple projects in parallel working with cross functional teams



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